IBS Integrated Business SolutionsCathlamet, Washington
Now taking on restaurants locally

Let them order pickup online, and stop answering the phone to do it.

This doesn't deliver food — it replaces the phone call. Customers order and pay on your own page, the ticket lands on a screen in your kitchen and prints on the printer you already own, and they get a text when it's ready. No commission on any of it, ever.

Ask for a walkthrough See what's included Local, and you deal with me directly.

What one $40 pickup order actually costs you

Three ways the same order can reach your kitchen.

Over the phone
3–5 min
Of somebody's attention, during the hour you can least spare it — plus whatever a mis-heard order costs when it comes back.
Delivery app, pickup listing
$2.40
DoorDash takes 6% on pickup orders, on every plan. The customer is theirs afterwards, not yours.
Your own page
$1.19
Just the card processing you already pay on every in-person sale. No commission, no cut, and nobody has to pick up.
Card processing figured at 2.6% + 15¢ — check your own statement, yours may differ. DoorDash's 6% pickup commission is from their published merchant pricing; delivery commission is 15–30%, but this system doesn't deliver, so that isn't the comparison.
What you get

Everything a pickup order needs, and nothing it doesn't.

Built by watching an actual kitchen work, not by copying a competitor's feature list.

📱

An ordering page that looks like you

Your menu, your photos, your prices. Works on a phone without pinching and zooming. Customers pay when they order, so nobody walks on a ticket.

👨‍🍳

A kitchen screen that keeps up

New orders arrive with a chime. One tap to accept with a realistic time, one tap to bump when it's up. Big type, readable across the line.

🖨️

Prints in your kitchen

Tickets come out of the impact printer already sitting in your kitchen, routed through the POS you already use. Most setups need nothing new.

💬

Texts the customer, twice

Once when you accept it with the time it'll be ready, once when it's on the shelf. That's most of your "is my order ready?" phone calls gone.

⏱️

Honest pickup times

The quoted time moves with how much work is actually on the line. Slammed at noon? It quotes longer. Nobody shows up to wait fifteen minutes.

🚫

86 an item in one tap

Out of carnitas? Tap it once and it's off the live menu instantly. It comes back on its own tomorrow, so nobody has to remember.

Undo on every button

Bumped the wrong ticket? One tap puts it back — and it kills the "your food is ready" text before it reaches the customer.

💳

Uses the card system you already have

Runs through your existing processor at the rate you already negotiated. One place to reconcile at close, not two.

☁️

Nothing for you to run

It lives on my server, not in your back office. Updates, security patches and nightly backups are mine to worry about, not yours.

Getting started

I set it up. You look at it and tell me what's wrong.

This isn't a signup form and a wall of documentation. I drive out.

  1. We sit down for half an hourYou show me your menu and how orders actually move through your kitchen. I take photos of the printer and the POS.
  2. I build it and bring it backYour real menu, your prices, your modifiers — already in it. You get a working system to poke at before you owe anything.
  3. Install dayHalf a day on site. Screens mounted, printer wired in, payments connected, staff walked through it. We run real orders together.
  4. I stay reachableSomething breaks on a Friday night, you call me, not a ticket queue in another time zone.

Rather see it than read about it?

I'll walk you through a working system on a call, or bring it to you and run real orders through it on your own counter. Takes about fifteen minutes.

Set up a walkthrough →
What you'll see
An order placed on a phone, landing on a kitchen screen, printing a ticket, and texting the customer back — start to finish.
Why not a public link
The systems I've built belong to the restaurants running them. I don't put a client's ordering page on the internet for strangers to poke at.
Where I work

Close enough to drive out the same day.

Restaurants along the lower Columbia, both sides of the river. If you're near these and I've missed you, call anyway.

CathlametLongviewKalamaWoodland RainierAstoriaIlwacoLong Beach
What it costs

A setup fee and a flat monthly. That's the whole thing.

No commission, no per-order fee, no percentage of your sales. Your busiest Saturday costs exactly the same as your slowest Tuesday.

One-time setup

Quoted per site

Building your menu, configuring the kitchen flow, connecting your payment system and printer, and a half day on site getting your staff comfortable.

Monthly

Flat rate / month

Hosting, text messages, updates, and me on the other end of the phone. Same price whether you take ten orders or four hundred.

Card processing

Unchanged

Goes through your existing processor at your existing rate. I never touch it and I never take a piece of it.

Worth a conversation?

Email me roughly how many orders you take over the phone in a week and I'll tell you straight whether this is worth your money. If it isn't, I'll say so.